Empowering Patient Voices: 2023 MDIC Annual Patient Summit

Dive into the Patient Panel Interactive Session, led by Ami Mehr, at the 2023 Patient Engagement in Medical Devices Summit. Drawing on her extensive background in the medical device industry and personal experience as a patient, Ami Mehr skillfully guided a profound conversation with three remarkable panelists: Mary Jo Gordon, Heather Hodges, and Ali Ingersoll. In this engaging discussion, each panelist shared their unique journeys as patients and caregivers, shedding light on their advocacy efforts and interactions with device manufacturers. The consensus among the panelists was clear—empowerment is key for patients to take control of their situations. Ms. Gordon’s powerful reminder that ‘the ultimate customer is the patient’ serves as a guiding principle for medical device manufacturers, emphasizing the importance of a patient-centric approach throughout the development process. Tune in to gain valuable insights into the patient experience and the evolving landscape of medical device engagement!”

Presented By:

Ami Mehr

Head of Global Customer Experience

Ali Ingersoll

Patient, Disability, DEI Consultant

Heather Hodges

Parent Caregiver

Mary Jo Gordon

Patient and Caregiver