Digital Best Practices for Recall Management
Modernizing Medical Device Recalls Starts Here
Discover how digital best practices can transform recall management—improving speed, accuracy, and patient safety across the healthcare ecosystem.
Product recalls remain one of the most complex and resource-intensive challenges in the medical device industry. Fragmented communication, manual processes, and inconsistent data continue to slow response times and increase risk.
Developed by MDIC’s Safe Space Initiative, this best practices resource translates real-world pilot learnings into actionable guidance for improving recall communication. It provides a practical framework for moving from fragmented, manual processes to a more standardized, digital-first approach.
Built on Proven Results
These best practices are grounded in findings from MDIC’s pilot study on digital recall notifications.
That pilot demonstrated:
- Significantly higher response rates with digital communication
- Dramatically faster response times
- Strong usability and clarity improvements with standardized formats
Want to see the full pilot results? Explore the Pilot Study Report.