Facilitating a Culture of Quality: Industry Insights and Best Practices
Insights from Medical Device Industry Leaders on Advancing Quality Beyond Compliance
Facilitating a Culture of Quality: Industry Leader Insights and Best Practices is an MDIC publication developed through the Advancing Quality Excellence Collaborative Community (AQEcc). The report captures insights from 16 senior, cross-functional leaders across 11 medical device companies on how organizations are advancing quality beyond baseline regulatory compliance.
Grounded in real-world leadership experience, the paper reinforces a central theme: quality is not a regulatory checklist — it is a business imperative. Leaders share practical approaches for shifting from reactive, compliance-focused mindsets to proactive, patient-centric quality cultures that support long-term performance and patient safety.
The report brings together direct insights, lessons learned, and real-world examples, structured using the ten best practices from MDIC’s Leadership Engagement Playbook as a unifying framework. Together, these perspectives illustrate how leading medical device organizations are:
- Integrating quality into everyday decision-making
- Aligning cross-functional teams around shared quality objectives
- Shifting from reactive, deterrence-based approaches to proactive, patient-centric cultures
- Using quality to support innovation, performance, and long-term value
This resource is intended to help medical device companies at all stages assess their current approach to quality, identify opportunities for stronger alignment, and apply proven practices to embed quality more deeply across their organizations. MDIC encourages leaders across functions to review the report and consider how these insights can support their organization’s quality culture and business outcomes.